Customer Service Representative - offshore

Operations

Offshore

Job type not assigned!

Job Description

We are looking for amazing Customer Service Representatives to join our Aventus team!

About Us:
We’re Aventus -- a boutique customer experience BPO located in Charleston, South Carolina. We launched 8+ years ago, and provide omni-channel support for over 30+ amazing clients and partners in the DTC and direct response markets.

Check out our website: www.aventus.com

About You:
If you are a fast typer and have great English writing skills we would love to hear from you!

Requirements:
-40 working hours per week with Five 9 hour shifts with 30-minute lunch breaks and two 15-minute breaks
-WAH Equipment (desktop/laptop, headset, reliable internet connection, quiet workplace)
-English Proficiency (Impeccable grammar and writing skills)
-Problem-solving oriented and pays great attention to details
-Be able to type at least 50 wpm
-At least 2 years of Customer Service experience in the BPO industry
-Experience managing ticketing platforms (Zendesk, Gorgias), softphone systems (Five9, others), CRMs, and Google Spreadsheets.
-Ability to work as an active member of a team

-What Aventus offers:
- Fully remote position.
- 3-4USD per hour + Independent Contractor Benefits. (PTO, Paid worked holidays 100% more, Medical Aid Bonus)
- Join one of the fastest-growing BPO companies: Experienced 300% growth in 2023!
- Long-term career plan with scaling opportunity at a short term for over-achievers.
- Enjoy a very unique, cool multicultural workspace: Work with people from around the globe.
- Join a great, supportive team dedicated to your success.
- Annual Performance Reviews. Get rewarded for your hard work.

Job ID 8050140542 | Posted on Invalid Date

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Aventus does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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