Haptiq is a leader in delivering digital solutions and consulting services that drive value and transform businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique needs of our clients across various industries. As well as bringing next-generation technology to private capital markets through the Olympus suite of cloud-based solutions designed to empower private equity, and credit funds as well as the firms in which they invest.

The Opportunity:

We are looking for a hands-on Director of Technology and a strong System Engineer to work with a single, major client, who will be a strategic leader responsible for maintaining the client's infrastructure collocated across a customer Data Center and a public Cloud. Manage core components including physical and virtual servers, networks, edge and cloud solutions, load balancers and switches, and configuration management systems. Implement robust security measures and disaster recovery plans to safeguard company data and systems, and lead certificate management and software renewals. Additional required skills and proven experience include vendor management, IT policy definition and execution, budgeting and resource management, and close stakeholder engagement with the executive company leadership and development organization. The position is in NYC, however, requires travel to the New Jersey Data Center.

You will be successful in this role if you have:

• Must have 7 to 10 years of experience working in a highly dynamic SLA-driven environment supporting externally facing real-time e-comm enterprise architecture, coordinating with development teams, supporting high-traffic events, and providing general operational support.
• Must have 7 to 10 years of experience managing, capacity planning, maintaining, and supporting physical and virtualized externally facing UNIX/Linux/Windows environments. Configuring/managing load balancing solutions (Citrix Netscaler, HaProxy), participating in middleware and OS patching, SSL certificate upgrades, provisioning scripting, and task scheduling. Able to manage data center hardware, rack/stack, cabling, and parts replacement.
• Management of vendors for support agreements and managed services for infrastructure including procurement, license management and SLA monitoring.
• Proven experience working in physical data centers participating in hardware build outs, closely engaging/working with 3rd party vendors and integrations.
• Knowledgeable of virtualization platforms including VMware ESXi, Nutanix and VDI.
• Strong familiarity with hyper-converged systems including Nutanix, Cohesity, and VMWare.
• Competency in working with DBAs in supporting database infrastructures including Sybase, MySQL, MariaDB, MS-SQL, Mongo-DB, and Mongo.
• Experience with Cohesity and similar data backup platform management solutions across VMware, NAS, databases platforms, 0365 and Active Directory.
• Knowledge and proven experience working and supporting High capacity storage devices, SAN switches, and SAN replication solutions.
• Infrastructure configuration and automation tools including Chef, Ansible, Terraform, and Jenkins
• Working experience with AWS cloud infrastructure
• Strong knowledge of networking concepts and network security including DNS management, firewalls/security, VPN, IP tunnels, NAT, VLANS, and routing
• Strong operational experience instrumenting monitoring/alerting tools, building and defining operational SLAs, and responding/managing operational incidents.
• Experience and strong understanding of Disaster Recovery concepts and mechanisms. Strong familiarity with AWS and public clouds
• Knowledge of diverse application stacks and technologies including web and app servers, JDK, various caching solutions, Edge services and CDN, Cron, NetApp, and others.
• Strong experience with security standards (PCI-DSS, NIST, ISO 27001)
• Experience participating and leading security initiatives, and integrations across internal and external systems.
• Experience with Edge Level solutions including CDNs, WAFs, and public DNS providers.
• Working experience utilizing and integrating of APM solutions including Elastic, Graylog, and
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior stakeholders. Demonstrated leadership abilities, including strategic thinking, decision-making, and team management.

Why Join Us?

We value creative problem solvers who learn fast, work well in an open and diverse environment and enjoy pushing the bar for success ever higher. We do work hard but we also choose to have fun while doing it.

We offer:

• Flexible work arrangements (including hybrid mode)
• Competitive salary
• Vacation
• Generous health benefits
• ...and more!