Overview

Haptiq is a leader in AI-powered enterprise operations, delivering digital solutions and consulting services that drive value and transform businesses. We specialize in using advanced technology to streamline operations, improve efficiency, and unlock new revenue opportunities, particularly within the private capital markets. 

Our integrated ecosystem includes PaaS - Platform as a Service, the Core Platform, an AI-native enterprise operations foundation built to optimize workflows, surface insights, and accelerate value creation across portfolios; SaaS - Software as a Service, a cloud platform delivering unmatched performance, intelligence, and execution at scale; and S&C - Solutions and Consulting Suite, modular technology playbooks designed to manage, grow, and optimize company performance. With over a decade of experience supporting high-growth companies and private equity-backed platforms, Haptiq brings deep domain expertise and a proven ability to turn technology into a strategic advantage. 
 

The Opportunity

The Director of Engineering is a strategic and operational leadership role responsible for overseeing the delivery, quality, and growth of engineering teams in a services and consulting environment. This role bridges client needs with technical execution, ensuring successful project outcomes, high-performing teams, and scalable engineering practices.

Reporting to the VP of Engineering, this role requires a balance of engineering excellence, delivery leadership, people management, and client-facing experience. The ideal candidate has a proven track record of managing global engineering teams, delivering complex software solutions, and partnering closely with clients and cross-functional teams.  The ideal candidate combines strong technical experience, people leadership, and strong, decisive decision-making.

The Director of Engineering will lead a geographically distributed team of around 50+ engineers, QAs, DevOps, Project Managers, Designers, Business Analysts, and coordinate with other service lines of excellence. 

Responsibilities and Duties  

Technical Leadership & Strategy

• Define and drive the technical vision, engineering best practices, and architecture direction across full-stack development initiatives.
• Direct and drive an AI-first approach to the delivery of services in engineering, QA, etc. 
• Assist in defining and establishing engineering best practices, development standards, and technical excellence across teams.
• Assist in defining operational metrics to improve the quality, productivity of engineering deliverables and solutions.
• Partner with Client Partners, Solutions Architects, Product Managers, and Delivery Leads to develop solutions and ensure timely and high-quality deliverables

People Management

• Recruit, develop, and retain top engineering talent; coach and mentor Engineering Managers and senior technical staff.
• Foster a culture of accountability, continuous improvement, and innovation.
• Conduct regular performance reviews and career development planning.

Client Engagement & Delivery

• Help clients shape roadmaps, prioritize initiatives, and make technology decisions.
• Collaborate with sales and pre-sales teams on technical proposals, RFP responses, and client solutioning.
• Act as a trusted advisor to clients, helping to translate business needs into scalable technical solutions.
• Ensure high levels of client satisfaction through proactive communication and consistent delivery quality.

Operational Excellence

• Manage engineering budgets, resource allocation, and utilization across projects.
• Improve delivery processes and metrics such as velocity, quality, and client satisfaction.
• Implement and track KPIs related to engineering performance, team health, and delivery success.

Innovation & Process Improvement

• Stay current with emerging technologies and industry best practices.
• Suggest and implement tooling, process improvements, and architectural modernization initiatives.

Requirements 

• 10+ years in software delivery, product engineering, or digital consulting.
• Proven experience leading global software delivery teams of 50+ across functions.
• Strong technical background across multiple disciplines – software engineering, application architecture, infrastructure architecture, and modern service architectures
• Strong enterprise architecture expertise in areas including data strategy, security frameworks, and integration methodologies.
• Proven experience working across all engineering disciplines
  • Front-End (ReactJS, Angular, etc.)
  • Back-End (Java, Ruby, NodeJS)
  • Distributed systems and API-first, composable architectures.
  • Data Architectures (Relational DBs, DocumentDBs)
• Experience with cloud infrastructure design and architecture (AWS, Azure, and/or GCP)
• Strong understanding of event-driven systems and integration tools: Kafka, Mulesoft, API Gateway, Pub/Sub, Kinesis.
• Deep experience in agile, DevOps, and distributed delivery models.

Benefits

• Flexible work arrangements (including hybrid mode)
• Great Paid Time Off (PTO) policy
• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• 401(k) retirement plan
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP)
• Opportunities for professional growth and development.
• A supportive, dynamic, and inclusive work environment.

Why Join Us?

We value creative problem solvers who learn fast, work well in an open and diverse environment, and enjoy pushing the bar for success ever higher.  We do work hard, but we also choose to have fun while doing it.